Omni-Channel

 

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No matter your channel mix, we have you covered.

Today’s omni-channel world provides endless opportunity. But, the logistics challenges can be overwhelming without the right fulfillment partner. Our investments in both direct integrations and connections with leading industry EDI providers will allow you to focus on growing your business within your current channels and expand, without restriction, into new channels.

  • You work hard to create a positive online shopping experience. We make sure you don’t disappoint after the order is placed.

    More than ever, delivering a positive experience to your customers is mission critical. What happens after the order is placed is a significant factor in the customer satisfaction equation. Our drop-ship expertise ensures the highest possible customer satisfaction levels.

    Drop-Ship Expertise and Reach.

    • Integrate with a single source national distribution network
    • Reach 99% of the U.S. within 1 to 2 days via ground*
    • Same-day shipping with late cut-off**
    • Custom packaging and brand-building, in-box
      marketing capabilities
     

    *Achieved when utilizing all four distribution centers.
    **Subject to carrier cut-off times and scope dependent.

    Your brand is important.

    We are committed to superior fulfillment and distribution, but we are equally committed to faithfully representing your brand in every shipment. Significant resources have been developed to ensure we are delivering a positive customer experience on your behalf.

    delivery man

    Distribution Management helps you deliver a positive customer experience with every order

    Everything you Need to Know. Always Available.

    The DM Portal provides 24/7 access to critical data and information in real time. Customers with full system integration are able to access the same information in their own system. Each customer receives unique log-in credentials for secure access to portal information and all reports are downloadable to Excel. This simple, intuitive portal ensures you have access to the information you need at any time, anywhere you can access the web.

  • Don’t let poor fulfillment lead to bad customer reviews. Distribution Management delivers an outstanding customer experience with every order.

    Your direct connection to the world of online marketplaces.

    E-Commerce is changing the way people do business. Online marketplaces, once primarily a B2C domain, are now also a force in the B2B landscape. No matter what your market, the impact of online marketplaces continues to accelerate, representing a significant part of the Omni-Channel mix.

    We make it easy.

    Our marketplace integration allows you to partner with one provider while automating order management for many relevant online marketplaces.

    What you can expect

    • Integration supporting critical data exchange including P.O. receipt, P.O. acknowledgement, tracking/ASN and inventory levels
    • Invoicing on your behalf
    • Real-time account visibility
    • Automated reporting

    Plus the same exceptional fulfillment experience

    • Integrate with a single source with a national distribution network
    • Reach 99% of the U.S. within 1 to 2 days via ground*
    • Same-day shipping with late cut-off**
    • Custom packaging and brand-building, in-box marketing capabilities

  • Don’t let the complex requirements of online retail keep you from reaching your potential. Our technology can open the door to the universe of major online retailers.

    Two paths…one comprehensive solution.

    Direct Integration:

    We understand how to implement with your specific online retailer(s), and we interface with the most common retail data exchange platforms including Electronic Data Interchange (EDI), File Transport Protocol (FTP) or Applicability Statement 2 (AS2). Our dedicated staff of experts take you through a comprehensive step-by-step process to ensure we are set to ship the moment we go live.

    Partner Integration – CommerceHub:

    Our integration and partnership with CommerceHub provides a comprehensive solution to all your online retail needs, now and into the future as you expand.

    Drop-Ship Expertise and Reach
    • Integrate with a single source with a national distribution network
    • Reach 99% of the U.S. within 1 to 2 days via ground*
    • Same-day shipping with late cut-off**
    • Custom packaging and brand-building, in-box marketing capabilities

    You need a trusted partner for online retail. Distribution Management has you covered.

  • Are retail requirements causing pain or preventing your from reaching your growth goals? Distribution Management understands retail requirements from front-end integration to out-the-door compliance.

    Two paths…one comprehensive solution.

    Direct Integration:

    We understand how to implement with your specific retailer(s) and we interface with the most common retail data exchange platforms including Electronic Data Interchange (EDI), File Transport Protocol (FTP) or Applicability Statement 2 (AS2).

    We take you through a comprehensive step-by-step process to ensure we are set to ship the moment we go live. We maintain retailer routing requirements and continually update and train our DC teams on carrier and labeling requirements.

    Partner Integration – SPS Commerce:

    Our integration and partnership with SPS Commerce provides a comprehensive solution to all your retail needs, now and into the future as you expand.

    We are prewired to SPS Commerce’s retail business network, the industry’s largest retail EDI network available. Combining our national distribution capabilities with SPS Commerces’s retail EDI network allows our clients to automate the sharing of purchase order information and leverage certification to send any ASN for any order management model to any of the 2,200 retailers in the SPS commerce network

    results

    You need a trusted partner for online retail. Distribution Management has you covered.