The Federal Trade Commission (FTC) has jurisdiction over DM’s compliance with the Privacy Shield.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party other than as necessary to fulfill your request, e.g. to ship an order or whereby required by vendors to maintain authorized distribution status or demand generation requirements. Some vendors require point of sale information from authorized distributors and all such cases are covered by a non-disclosure agreement between DM and the vendor.
Please be aware that DM may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. DM is liable for appropriate onward transfers of personal data to third parties.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted securely.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
DM has databases and systems that are maintained in accordance with industry standards to reasonably secure all of our customer’s information. However, you should be aware that absolute security does not exist on the internet, and that no security measures are perfect or impenetrable.
Display of Credit Card Information
DM will never display more than the last four digits of your credit card number on the screen or on any invoices for your protection. Access DM will allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.
DM may release account information if we believe, in good faith, that such release is reasonably necessary to (1) comply with the law, (2) enforce or apply the provisions of our Terms and Conditions, or (3) protect the rights, property or safety of DM, our customers or other individuals.
Credit Card Verification
Please note that when you order products and services from DM, we will use a credit card verification company to validate the credit card and other information you provide before we can fill your order. We have an agreement with such companies to ensure that our customers’ personal information is kept confidential.
What are “cookies” and how are they used by DM?
“Cookies” are pieces of information that our website can send to your browser which can later be stored on your computer’s hard drive so that we can recognize you when you return. All pages on a DM site that prompts you to log in or customize information require that you accept cookies. We may also use ads on our website that contain cookies. Our cookies do not contain any personally identifiable information, but they do enable us to provide a personalized website based on your particular needs. Most web browsers automatically accept cookies, but can be turned off in your browser settings, if preferred.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.
Under certain conditions detailed in the Privacy Shield, individuals may be able to invoke binding arbitration before the Privacy Shield Panel to be created by the US Department of Commerce and the European Commission.
Attn: Director, Human Resources 5 Research Park Dr. St. Charles, MO 63304 636.300.4000